Refund Policy

Reservations USA values customer satisfaction and aims to provide transparent information regarding refunds, cancellations, and service-related charges.

This refund policy explains how refunds are processed for service assistance fees charged directly by Reservations USA.

Refund Eligibility

Reservations USA is responsible only for the service assistance fees and consultation charges collected directly through our website or customer support channels.

If a customer is dissatisfied with the assistance or services provided by Reservations USA, they may request a refund for the service charges paid to us.

Refund requests are reviewed individually and processed in accordance with the terms outlined on this page.

Customer Satisfaction Commitment

We aim to provide helpful and responsive travel assistance services.
Customers may request a refund if they are not satisfied with the assistance provided by Reservations USA.
Service charges collected directly by us may be fully refundable in eligible cases.
Refund requests should be submitted with complete booking or enquiry details.
Approved refunds are processed back to the original payment method.

Important Refund Information

Service Charges

Refunds apply only to assistance fees or consultation charges collected directly by Reservations USA.

Third-Party Providers

We are not responsible for hotel booking charges, airline charges, or fees charged by external travel providers.

Refund Processing Time

Approved refunds are generally processed within 5 to 10 business days depending on the payment provider.

Refund Requests

Customers may contact our support team via email or phone to request assistance regarding refunds.

Payments & Charges

Reservations USA may collect service-related assistance fees for consultation, support, or travel-related guidance services.

General Assistance

USD: $25 - $99

GBP: £20 - £79

INR: ₹1,999 - ₹7,999

Premium Assistance

USD: $99 - $299

GBP: £79 - £249

INR: ₹7,999 - ₹24,999

Prices are subject to service requirements, customer requests, travel needs, availability, taxes, and applicable processing charges.

How To Request A Refund

Customers may submit refund requests by contacting our support team using the contact details provided below.

Please include your full name, payment details, date of transaction, and reason for requesting a refund.

Our support team will review the request and respond within a reasonable timeframe.

Important Disclaimer

Reservations USA is an independent travel assistance and hotel enquiry platform.

We are not affiliated with, endorsed by, or associated with any hotel brand, airline, online travel agency, or accommodation provider.

Any third-party hotel reservations, accommodation purchases, or travel arrangements remain subject to the policies and terms of the respective providers.